Privacy Policy

Last updated: August 2, 2026

This Privacy Policy describes how Parasol Software (“Parasol,” “we,” “us,” or “our”) collects, uses, and shares information when you use our websites, applications, and services (collectively, the “Services”), including Aria, QuietForge, Lattice, and parasol-software.com.

1. Information We Collect

We may collect:

• Account information — name, email address, username, and credentials you provide
• Profile and usage data — content you submit (e.g., preferences, messages, game activity) and how you interact with the Services
• Payment information — processed by third-party payment providers (such as Stripe); we do not store full card numbers
• Device and technical data — IP address, browser type, device identifiers, and log data
• Communications — messages you send through our contact form or support channels

2. How We Use Information

We use information to:

• Provide, operate, and improve the Services
• Process transactions and send related communications
• Authenticate users and secure accounts
• Respond to support requests and disputes
• Comply with legal obligations and enforce our Terms
• Analyze usage to improve product quality (in aggregated or de-identified form where practical)

3. Sharing of Information

We may share information with:

• Service providers who help us operate the Services (hosting, payments, analytics, email) under contractual obligations to protect data
• Payment processors such as Stripe to complete transactions
• Legal authorities when required by law or to protect rights, safety, or property
• Business transfers in connection with a merger, acquisition, or sale of assets

We do not sell your personal information.

4. Data Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data subject to legal and operational requirements.

5. Security

We implement reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, contact us via the contact form. You may also unsubscribe from marketing emails via the link in those messages.

7. Children’s Privacy

Our Services are not directed to children under 13 (or the applicable age of digital consent in your region). We do not knowingly collect personal information from children. If you believe we have, please contact us so we can delete it.

8. International Transfers

Information may be processed in the United States or other countries where we or our service providers operate. By using the Services you acknowledge that your information may be transferred to jurisdictions with different data-protection rules.

9. Changes

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of the Services after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, use the contact form on this website.

Parasol Software
Customer service: contact form on this website